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Troubleshooting: Virus Alert Pop-Up? How to Handle It Safely, Part 2/9

Encountering a sudden virus alert pop-up can be alarming. Here is how to respond safely and protect your computer.

A person in a business suit, holding a computer monitor, looking angry

Steps:

 

  1. Close the Pop-Up: Avoid clicking inside the pop-up. Instead, close it using the ‘X’ in the corner.
  2. Do Not Download Anything: Ignore any prompts to download software or click on links within the pop-up.
  3. Run a Virus Scan: Use your antivirus software to perform a full system scan.
  4. Update Security Software: Ensure your antivirus and anti-malware programmes are up to date.
  5. Clear Browser Data: Clear your browser’s cache and cookies to remove any residual malicious data.

Staying vigilant and following these steps can help you handle suspicious pop-ups and maintain your computer’s security. All the best and keep safe!

 

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